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Small Business Marketing Resources: Don’t Waste Yours


by Linda P. Morton

Poor small business marketing is one of the major causes of early small business failure. Poor small business marketing not only fails to get new and loyal customers, it also wastes small business marketing resources. Three major reasons account for this waste.

1. Not investing in small business marketing research.

2. Failing to target your best potential customers.

3. Failing to create and follow a small business marketing plan.

Small Business Marketing Mistake 1: Not Investing In Small Business Marketing Research

Some small business owners think they can’t afford to research their target market, competition and product development. But if you desire to be successful, you can’t afford not to.

If you don’t have insights from research, you are more likely to build your business and marketing on bad information that decreases your chance of marketing effectively.

Without this research, you will be more inclined to build a marketing program that lacks focus. Research provides the groundwork to build a strategic marketing plan, to assure that every marketing tactic contributes to your marketing and business goals, and to attract your best potential customers.

Although small business marketing research is a cost that many small business owners are reluctant to pay, it’s a smart investment that saves wasting resources on marketing to the wrong people. That leads to the second mistake.

Small Business Marketing Mistake 2: Failing To Target Your Best Potential Customers.

If you don’t want to waste your marketing resources, you need to pick a target market and direct all your marketing to them. Otherwise, you market to everybody and don’t sell much to anybody.

If you think everybody will want to buy your products or services, you are just plain wrong, and you’re wasting marketing resources. If you instead take time to identify the people who really need and want what you sell, your marketing efforts will be far more effective.

What you spend upfront to gather information on your target market, will more than return your investment in increased sales. Plus, it will save you from wasting your marketing resources on strategies and tactics that don’t work effectively with your target market members.

Plus, target market research helps small business owners to:

focus on your best potential customers,

learn as much as possible about these potential customers, and

assure that your marketing plan includes at least seven tactics to reach your target market annually.

By conducting target market research, you’ll discover much about:

the members of your target market,

the kinds of media that reach them,

their information needs and effective appeals to include in marketing messages,

their spending power and the best price-point for your product or service.

Including this information in a small business marketing plan, will greatly improve return on marketing investments.

Small Business Marketing Mistake 3: Not Creating And Following A Small Business Marketing Plan

The third mistake is a result of the first two mistakes. Until you have done research on your product, competition and target market, you can’t plan the best way to spend your small business marketing resources. When you haven’t planned how to best spend your marketing resources, you can be persuaded to spend ineffectively.

If you think that the only reason to have a marketing plan is because lenders want to see one in your business plan, then you are missing a valuable guide for your business and marketing.

If you don’t predetermine your marketing strategies and tactics, you may be tempted to buy into every marketing and advertising sales pitch. You, not external sales people, must be in charge of your small business marketing plan.

In order to keep your marketing efforts on track, you must have a marketing destination. You must know what it will take to get to your marketing goal, or you risk contributing to sales people’s sales goals more than your own business and marketing goals.

You don’t want to buy advertisements that don’t reach your target market just because media sales people are pushing their latest “greatest” promotions.

Other sales people often convince small business owners to spend on various marketing products and services that scatter marketing resources to the point that the marketing wouldn’t be effective even if it was targeted to the best potential customers, which usually they’re not.

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